The Pravala Networks Customer Services team is comprised of highly qualified technical support analysts who are your single point of contact for technical expertise, support and product resources. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational 24 hours a day, 7 days a week.

Registered Pravala customers benefit from:

  • 24/7 telephone support
  • Rapid response to email support requests during regular business hours
  • Remote dial-in diagnostics and resolution
  • Proactive problem tracking
  • Product updates and downloads

If you are a customer or partner of Pravala requiring support, please contact us at:

Technical Assistance Center

Phone: +1 (519) 772-1116 x106


General Inquiries